Improving Communication Skills
Manual 2 - Lesson 8

Contributed by: Ann
Scriptures

Prov. 15:1

1 A soft answer turneth away wrath: but grievous words stir up anger.

1 Pet. 3:10

10 For he that will love life, and see good days, let him refrain his tongue from evil, and his lips that they speak no guile:

D&C 108:7

7 Therefore, strengthen your brethren in all your conversation, in all your prayers, in all your exhortations, and in all your doings.

Role-play situations
Situation 1

Mary: Well, all right, you can borrow my dress if you want to. But I really don’t like people to use my clothes.

Terry: I want to borrow it, but I guess I shouldn’t. (The speaker sent an unclear message.)

Situation 2

Linda: I’ll never try out for a part in the school play again! What do you do when they think you’re too skinny?

Her sister: I don’t know. Right now I’m trying to find out what happens on this television show. (The receiver was not listening.)

Situation 3

Little sister: (excitedly) I won the spelling bee in my class today!

Big sister: (looking in the mirror and combing her hair) How do you like my new hairstyle? (The receiver was ignoring the speaker.)

Situation 4

Connie: Whenever I tell you about a boy I like, you tell all your friends.

Kris: It doesn’t hurt anything. We’re just having fun talking. (The receiver is not trustworthy.)

Situation 5

Mother: Aren’t you playing on the basketball team anymore?

Rick: They won’t let me play.

Mother: You’re such a good player that they ought to keep you on the team.

Jan: The truth is that his grades aren’t good enough. (Jan embarrassed Rick in front of others.)

Situation 6

Mother: When I said I didn’t need the car, I didn’t mean you could keep it all day.

Sally: But you didn’t say I couldn’t use it all day. (The sender and receiver did not understand each other.)

Quotation

"Each [family member] must be willing to do his part to improve, since the family unit is the basic foundation of the Church. Proper communication will always be a main ingredient for building family solidarity and permanence" (Marvin J. Ashton, "Family Communications," New Era, Oct. 1978, p. 7).

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