DELEGATION
Delegation is the key to a
successful organization. Sharing responsibilities keeps members
interested and enthusiastic about the group. You might be reluctant to
delegate because you want to make sure the job is done right (your way).
But you can make members feel unimportant and become apathetic if you
don't share the responsibility of making the organization a success.
Here are several good reasons to
delegate:
1. Group benefits:
· members become more involved
and committed
· more projects and activities
are undertaken
· a greater chance that projects
will be completed
· increased opportunities for
members to develop leadership skills
· more of a chance to fill
leadership roles with qualified, experienced people
· the organization operates more
smoothly
2. The leader benefits by:
· not being spread too thin and
therefore is less likely to burn out
· gaining satisfaction seeing
members grow and develop
· acquiring more experience in
executive and administrative functions
An Appropriate Time To Delegate
Is When:
· There is a lot of work
· A member has particular
qualifications for or interest in a task
· Someone can benefit from the
responsibility
· Routine matters need attention
· Details take up too much time
and have to be divided
The Time NOT To Delegate Is
When:
· The task is something you would
not want to do (menial work)
· Someone is under-qualified or
overqualified for the task
· The work is your own specified
responsibility
· The area is big or is an
unsolved problem, issue or matter dealing with the personal feelings of
another or with confidentiality - the "hot potato"
There Are Many Ways To Delegate:
· Ask for volunteers by a show of
hands or passing a sign-up sheet. (Interest is a great motivator!)
However, this method can be impersonal and you could be "stuck" if no
one signs up.
· Appoint or suggest someone.
Sometimes a member lacks self-confidence and won't volunteer; appointing
him/her demonstrates your confidence in him/her.
· Assign through a committee.
This takes the pressure off an individual and reinforces organizational
structure.
· "Best fit" of person with the
task is the most effective. Try to spread the enjoyable and responsible
tasks around, giving more members status and value .
Guidelines For Effective
Delegation:
1. Choose the appropriate people
by interviewing and placing your members carefully. Consider his/her
time, interest and capabilities. Specific responsibilities to be
delegated to a particular person must be appropriate for the growth of
that person at that time.
2. Explain why the person(s) was
(were) selected for this task.
3. Delegate segments that make
sense; not bits and pieces of a task, but share the "big picture".
People like to know how their segment will help the larger program.
4. Discuss the task at hand.
Discuss ideas; mutually set goals and objectives. Whenever possible,
give those who will be responsible for carrying out a program a voice in
the decision-making. Do not lower standards; don't insult your members!
5. Define clearly the
responsibilities being delegated to each person. Explain what is
expected of the person(s) and what the bounds of authority are. Be sure
agreement is reached on areas where the person can function freely. The
end result is important, not the various steps. Everyone accomplishes
tasks differently.
6. Find out how you will know
when they need help. Make sure they understand you are willing to assist
but must first be told when and how you can help. Give accurate and
honest feedback. People want and deserve to know how they are doing.
This is both an opportunity for giving satisfaction and encouraging
growth. Allow for risk-taking and mistakes.
7. Support your officers and
committee chairs by sharing information, knowledge and plans with them.
It is incredible how many errors are made simply due to a lack of
information. Share their failures as well as their successes.
8. Delegate. Most responsible
people do not appreciate someone looking over their shoulder, or taking
back parts of their assignment before they have a chance to do it. As a
leader, it can be hard for you to "let go;" you like being the doer. Let
them do the job! Delegating does not eliminate work, it simply changes
it. As you delegate appropriately, a multiplier effect occurs.
9. Follow up. Check periodically
to see if people have any questions regarding how a project is supposed
to be done. This will also let you know how that individual is
progressing on the task. There is a fine line between delegating and
following-up.
10. Evaluate the importance of
evaluation. You must not overlook the need to evaluate and measure the
extent to which actions conformed to plans, if the plans went well or if
the original plans were appropriate and worthwhile. Use appropriate
feedback techniques. One of your most important roles as a leader is to
help your members to learn and grow through both their successes and
their failures! Your members are your greatest resource. Let them create
and turn their creativity into action!
Leadership
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